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$9.99 for a "Premium" Text Message


[LaW]Maverick
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I just thought I'd share.

 

So, somehow a company called solow.com got a hold of my wife's cell phone number and sent her a text message as part of their "premium subscription service." It was just a text message for some company that apparently runs text message sweepstakes through mobile networks.

 

Yeah, so it charged us $9.99 for that single text message on our bill!

 

Does it really cost $10 to send an automated message consisting of 10 kb or so over the airways? :unsure:

 

 

Hehehehe...anyway, I've gone on a few recent rants recently about how ridiculously overpriced cellular data plans are, but $9.99 for a text message takes the cake--I got a good laugh out of it, and I'll see later if I can get the charge removed. :)

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Document everything about it. Your carrier and everything. Any emails that you send, Copy the comsumerist.com. I guarantee you that either your carrier will reverse the charge or they will look like fools when they do later anyway after being called out on it by the Consumerist.

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that's bizarre dude. i haven't heard of anything like that before, unless the person opted-in at some point. i had a couple spammers hitting me with text messages, but i never noticed a charge. at&t was quick to block that number from my account, and honestly, that was the easiest thing i ever had at&t do.

 

...just don't ask them to explain the line items in your bill :spinface:

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That's very strange, usually the telecommunications industry is tight as a clam with things like that with the FCC levying enormous fines/punishments for even minor infractions as these things tend to snowball very quickly.

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Verizon reversed the charges no problem--and today I'm calling in a bit later to get the service blocked from Verizon's end. They had us send a text message with "stop" in the body to the appropriate number too--but I'm still having the service blocked as a precaution.

 

Amanda (my wife) had never heard of the service before yesterday, so she definitely didn't opt in--and I'm very strict on my internet teachings: "DO NOT CLICK ON ANY ADVERTISEMENTS . . . EVER!" :) It goes along those lines, so I really doubt she got suckered in somehow. I think the solow.com people are going to end up in a world of trouble if this keeps happening to people.

 

 

And yes, the message was lined with gold...but it was only gold plated aluminum, so not worth much :freak:

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  • 1 month later...

Well... this is quite interesting.. I have seen text messages cost this much when you text certain numbers you see on TV offering horoscopes and crap like that... (No... I personally have not tried this) but never the reverse. You should really be able to get that 10$ back.. seems fishy to me

 

funny

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