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Trying to renew


Furball
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It's a known issue with their purchasing system. They've got tons of people with this issue (check the other threads below yours to see). Here's Crasx's instructions on what to do from another thread:

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Hold up, this is way too much info. 

When a membership is donated I need to go in and mark the membership invoice as paid.

I need to know what donation invoice # paid for who (or what customer) in order to debug this stuff. Please provide:

1. Link to recipients forum profile

2. Invoice number that paid for someone else's membership

3. Steam ID of recipient. 

I'd like to start using the support system here: https://gamrs.co/index.php?/support/

If you have issues please send a support request there. If you do not receive support after a few days please ping me. I am moving in about a month so things are hectic for me. It would help to have a clear list of what needs to be fixed and the support queue is the best way to do that moving forward

 

 

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  • 2 weeks later...

As I haven't seen a response, I went ahead and just donated $15 in hopes that someone can just manually push me through...

 

Any help would be greatly appreciated.

My handle on here is obviously Furball.

In L4D2, it is Squisher. I have already posted my STEAM ID above.

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On 3/1/2020 at 6:16 PM, Furball said:

As I haven't seen a response, I went ahead and just donated $15 in hopes that someone can just manually push me through...

 

Any help would be greatly appreciated.

My handle on here is obviously Furball.

In L4D2, it is Squisher. I have already posted my STEAM ID above.

Use the form here. crasx may not see it here immediately in the forum.

 

https://gamrs.co/index.php?/support/

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  • 3 weeks later...

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