Vicktor0

It's a known issue with their purchasing system. They've got tons of people with this issue (check the other threads below yours to see). Here's Crasx's instructions on what to do from another thread:

Quote

 

Hold up, this is way too much info. 

When a membership is donated I need to go in and mark the membership invoice as paid.

I need to know what donation invoice # paid for who (or what customer) in order to debug this stuff. Please provide:

1. Link to recipients forum profile

2. Invoice number that paid for someone else's membership

3. Steam ID of recipient. 

I'd like to start using the support system here: https://gamrs.co/index.php?/support/

If you have issues please send a support request there. If you do not receive support after a few days please ping me. I am moving in about a month so things are hectic for me. It would help to have a clear list of what needs to be fixed and the support queue is the best way to do that moving forward

 

@crasx Could you reset mine? I'm still getting the invoice expired bug. Thanks!

Thanks crasx! It worked this time.

Hi I'm in the same situation as the OP here. I bought membership for a year back in 2016 and let it expire after that. I'm trying to buy it again but the store won't let me. It gives the same message OP got, saying "You are only allowed to purchase one of this product, and you have already done so.". Can someone help with this? Thanks!