Ok I got a my first reply form the suport people, here it is:
Dear User,
Could you please try to contact with your reseller or retailer directly ? because we have finished the same test before, and really sure it work fine under all of windows system.
Regards.
Now what am i suppose to say to that. Umm ya it's the hardware we can't do anything contact the person you got it from. AHHHH I WANT BLOOD