TheGeek

This is for the residential customer service. It is funny that the director doesn't just go on that website. And to be honest, I'm not 100% sure she will take any of us seriously. But its worth a shot. There are good ideas so far. I'm typing them into my giant paragraph now. Keep them coming!

This is a rare opportunity. The director of the twin cities customer support is baffled on why we (twin cities comcast) have the LOWEST customer support in the nation. So she gave us a job. Come up with two ideas on how to improve customer service. I can easily think of 10, but I want to get your guys input. Even if you don't have comcast cable, or even if you don't live in the twin cities, let me know why you're mad at your cable company. And let me know how you think comcast as a company can fix that problem. Please don't post things like, 'customer service sucks, fix it'. I'm looking for 'customer service sucks because they didn't fix my problem the first time, give incentive based revenue to tech's who fix the problem the first time' Keep in mind that this is going DIRECTLY to the customer service director of the twin cities comcast company. Be brutally honest. I'm not going to censor anything, I'm going to copy and paste it. I'm looking for you guys to tear into comcast. I need to turn it in by the 6th at 6pm.

I wasn't implying that you were rude, I was responding to akaM2's comment.

Even though I work for comcast, I still hate the company. There are so many shady things that goes on that saves the bottom dollar. Bushwack, the reason that people thought it was your wiring is because for tech support positions they hire people that have the ability to sell, not troubleshoot. I am actually being scheduled for termination in March because I do not sell enough product, while my first call resolution is 94%. So even though I fix the problem 94% of the time, I'm still going to be fired. If anybody needs to know a workaround for midwest comcast, let me know. (east and west coast comcast runs differently)

If comcast is your ISP then there is a SRO (Special Request Order) you can do that will not cost you any money. It just takes around 2 weeks to get done. If you're nice and if you get the right person, you can downgrade your cable TV and keep the internet without paying the $26. Just ask for a SRO to get the 'trap' put on your line. FAIL I work at comcast. When somebody immediately asks for a supervisor it INSTANTLY makes me want to punch them. And when somebody says, 'I'm just going to disconnect my service!', I immediately ask them when do they want it done. IT DOESN'T NOT WORK. (on most people) Trust me, there are TONS of people who call in that think if they act like a jerk and saying that they are going to disconnect they will get their bills lowered. The only thing that happens is that they will get resistance from the person answering the phone. They don't have any incentive to waive charges, lower bills, work around the system... The ONLY time the screaming tactic works is if your account shows that your home has had multiple problems with the service. Here is how you do it, BE NICE to the person right off the bat. You have no idea how many people I've cut bills in half because they were nice instead of rude. I take 850-900 calls a month. Do you think I would lower someones bill if they treated me like dirt? \\rant

For this game I was the tank 90% of the time. I did notice that the survivors could easily outrun me. Any damage I did to the survivors was minimal, I knocked somebody down and they still had green health after they got up. I died several times with the tank when my health was 3,000 and my activity meter was maxed out. Any attacks done against the survivors was futile because we couldn't do any damage or we could never catch up to them. I do know that they were A WHOLE lot more coordinated than we were, and that led to everybody attacking at once and causing massive casualties. When we were the survivors the tank could easily outrun us. And if he hit us once, we lost half our health. Not to mention that we constantly got attacked by special dead. I counted with a stopwatch on my phone between attacks. -- I did this experiment at the end of the map Dead Air when we were trying to get onto the plane. -- I started the stopwatch after we killed ALL 4 at the same time. No later than 10 seconds later all 4 were hitting us again. It was astounding. Overall, I don't care if any exploiting went on. I just wont play VS anymore. Not my cup of tea.

has anybody heard anything about red orchestra?

overall, it was a busy day. people calling in on christmas were jerks...

A crock pot, weight training gloves, predator blu-ray dvd, urban slang dictionary calendar, electric shaver, and random foods.

Can anybody get into the steam website? It keeps on giving me a 403 Forbidden error. Please tell me that everybody is getting this error.

I'm working Christmas eve and Christmas day. Does anybody know of a good thing to do on the internet for 2 days? I'm literally sitting here doing nothing for 8 hours.

210

I'm looking for a blu-ray player for a PC. Any leads.

209

210 right now. I want to hit 180. I'm choosing to opt out of the bet.

62. All bets are off 63. "hero" EVERYBODY has to be a hero these days

Ditto 210 now. My prime fit condition back when I was 18 was 180 pounds. I'm going to shoot for that.

I'm in. This gives me an excuse to use my gym membership.

Sadly no.

Ever since the writers strike it went downhill. There are interviews at hulu.com showing that they made last minute changes after the writers went on strike. From there, it pretty much sucked. The whole idea that the good guys are becoming the bad guys? LAME. I still think sylar is pretty sweet.

Cambridge Minnesota was 1.97 yesterday. I drove 120 miles for only $12 bucks!

50% isopropyl alcohol and 50% distilled water cleans almost anything. Like your lcd, keyboards, and your mouse.

I'd be happy if Nicky would just go away.

ahh that sounds disgusting.. I'd never eat there again. The food was good enough that i will go to big ten again. But I will not go back to that location.

DO NOT go to the Washington street location. I just went there last month and a cockroach decided to visit me while I was writing the check... Good food, but if there's cockroaches in the dining area, then there's gotta be some in the cooking area.