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Okitaitsi

Unable to Join Membership. Invoice Expired

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Hello, I'm unable to "Add to Cart" the membership because I had an invoice for renewing that expired. Please help. Thanks!

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Hey, that happens when your invoice expires. I recreated it for you. 

 

Let me know if you have further issues :)

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Just now, Mercman said:

meng and max admin works sometimes and sometimes it dont

right now  mengs is on    maxs' is not8 10 pm monday 11-11-19

 

Just now, Mercman said:

 

 

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Trying to renew GamersCoaltion Membership. Is it working? 

When I add the item to cart I receive message: "You are allowed only to purchase 1 of this product and you already have done so."

Thanks !

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Hi @crasx can you please reset my one too? :P

 

Edit: That ping might not have worked... @crasx

Edited by ctrlfrk

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got it! You should be all set

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Thank you! All paid up. Do I need to give my steam ID again? it's STEAM_1:1:2228354 

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Hi, I believe I'm facing the same problem, I want to renew but it's expired and can't buy the membership

Thanks

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I'd like to renew too, thanks in advance

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updated a setting so this shouldn't be an issue for invoices that haven't already expired

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Mine I guess needs to be reset again. I still get the "you are only allowed to purchase one of this product and you already have done so"

It had been working for a while since the last reset. 

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@crasx I know that velo was having the same issues with his invoice, told him to PM you. 

We are also having the issue that some donated memberships aren't working. So Archer, DrSunshine, DammitCarlos are all being booted during reserve kicks. I know reina's was donated too but I think it's working for her. 

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Hold up, this is way too much info. 

When a membership is donated I need to go in and mark the membership invoice as paid.

I need to know what donation invoice # paid for who (or what customer) in order to debug this stuff. Please provide:

1. Link to recipients forum profile

2. Invoice number that paid for someone else's membership

3. Steam ID of recipient. 

I'd like to start using the support system here: https://gamrs.co/index.php?/support/

If you have issues please send a support request there. If you do not receive support after a few days please ping me. I am moving in about a month so things are hectic for me. It would help to have a clear list of what needs to be fixed and the support queue is the best way to do that moving forward

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When we did the contest/membership stuff I had PM'd you that info over Steam. I'll gather it up again since I didn't save it or see a log for it in my history. I'll send it via your support link in a moment.

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Also there doesn't appear to be an invoice # in the store history, but the dates were 12/26/2019 and it was 3 different $15 donations so that should narrow it down. Paid by me.

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