shep48 May 12, 2005 Share shep48 Member May 12, 2005 EMAIL I sent newegg From: shep Sent: Wednesday, May 11, 2005 4:28 PM To: cs.service.wh1(ne).us Subject: price?? sales order# 1 cust # 3 I ordered the memory. It hasnt even left your building yet and the price dropped $32 do I get the new price?? it hasnt even left yet. Ive spent alot of money with you guys. Link to comment Share on other sites More sharing options...
shep48 May 12, 2005 Author Share shep48 Member May 12, 2005 here is their reply Dear shep, Thank you for contacting Newegg. We do not offer any sort of price protection. Due to the constant fluctuation of prices in this industry, the cost of our inventory is changing regularly. Items costs on our website reflect this, as they are adjusted daily. I am unable to provide you with a specific reason as to why there is a price differential because there is several determinates Newegg considers when making price adjustments. Nevertheless, it has always been our priority to offer the greatest value for your dollar. Anytime we receive any specials or promotions such as rebates, free shipping or quantity discounts, we immediately post them on our website for you to take full advantage of. However, we do understand your situation. I will make an exception to submit a credit request in the amount of $32 for you once the invoice number is generated. You will receive a confirmation email from our accounting department once this request is approved and then please allow 3-5 business days for your Master card issuer to finalize this transaction. If you have any further questions or concerns, please visit our FAQs page. Thank you, Lionel Link to comment Share on other sites More sharing options...
Ice_Berge_00 May 12, 2005 Share Ice_Berge_00 GC Alumni May 12, 2005 wow, never knew they'd do that. ALthough I suppose they'd rather lose a little cash to keep a customer. So next time just complain a little and they'll offer up something. Link to comment Share on other sites More sharing options...
Shazz May 12, 2005 Share Shazz Member May 12, 2005 Wow. I have never shopped with Newegg before. Guess I should! Link to comment Share on other sites More sharing options...
Acid-Flux May 12, 2005 Share Acid-Flux Member May 12, 2005 Yea, newegg is great. Bought lots of stuff from them. And even when I did get a bad PSU, they fedex'ed me a new onenext day free of charge. Also got a few gift frmo them too Link to comment Share on other sites More sharing options...
Cujo May 12, 2005 Share Cujo Member May 12, 2005 wow ram is really getting cheap. Link to comment Share on other sites More sharing options...
ZesteR May 12, 2005 Share ZesteR Member May 12, 2005 When 2 and 3 Gigs of Ram becomes cheap .... I'll be buying! Link to comment Share on other sites More sharing options...
shep48 May 12, 2005 Author Share shep48 Member May 12, 2005 (edited) its getting cheaper but it was still $259 I paid 291 then they dropped it here Edited May 12, 2005 by shep48 Link to comment Share on other sites More sharing options...
Wolfsblood May 14, 2005 Share Wolfsblood Member May 14, 2005 Nice ram, that's the same stuff I bought to put in my new machine back in January. Runs like a champ. Link to comment Share on other sites More sharing options...
wayfarer May 14, 2005 Share wayfarer Member May 14, 2005 When I found I paid too much for my ram at the buisness depot (staples), I sent them a similar email. I got a response saying someone from the Canadian division would contact me. The response never came, I took the ram back, bought it at tiger direct for half the price. Newegg was still cheaper! I will never shop at staples again! When o when will newegg expand into Canada? Fantastic customer service!! Link to comment Share on other sites More sharing options...
Ice_Berge_00 May 14, 2005 Share Ice_Berge_00 GC Alumni May 14, 2005 Send them an email asking if they're considering it. If they see that enough people have an interest they'll might do it, but if no one evers asks, how will they know? Link to comment Share on other sites More sharing options...
Preacher May 15, 2005 Share Preacher Member May 15, 2005 I had a similar experience with them this week. I bought a refurbished ATI 9250 256mb vid card from them and it was DOA. No broblem on the RMA, but I noticed that one of the new cards of the same model, but different bran, had dropped in price to $53 so I asked if I could have that instead. Well they said that thier policy is to exchange for like products, but since I asked they would hook me up. Long story short I got a brand new card for the price of the refurbished one. Link to comment Share on other sites More sharing options...
General J May 15, 2005 Share General J Member May 15, 2005 I had a problem with a DVD-rom that was past its RMA date. I called and explained that I had finally gotten time to mess with it and find my problem piece. They told me the RMA number was still good and to send it back. They did not have the same one in stock, so they sent me a credit and I actually ended up purchasing a DVD-RW drive for about $20 more from them. Good customer relations usually = more money spent there. Also got $1 shipping on my monitor Can't beat that. Other good thing about newegg is the turn around time on orders. I order, they process and get out using FEDEX (big plus for me as I really despise Turtle-speed UPS). I receive my order 2-3 days later using their usually free ground shipping. Nice huh. Link to comment Share on other sites More sharing options...
wayfarer May 15, 2005 Share wayfarer Member May 15, 2005 Send them an email asking if they're considering it. If they see that enough people have an interest they'll might do it, but if no one evers asks, how will they know? <{POST_SNAPBACK}> When I called them to try and see if they would ship to Canada, they did inform me they were very seriously considering expanding in that direction soon. (WOOT!) The real question is when? Hopefully not too far in the future!! Link to comment Share on other sites More sharing options...
Kenger May 15, 2005 Share Kenger Member May 15, 2005 newegg is the best place to get stuff from cpu. i built my cpu from them. not 1 problem. Link to comment Share on other sites More sharing options...
Preacher May 15, 2005 Share Preacher Member May 15, 2005 Wow a chip developer among us Link to comment Share on other sites More sharing options...
mongoloido May 15, 2005 Share mongoloido Member May 15, 2005 Yea, newegg is great. Bought lots of stuff from them. And even when I did get a bad PSU, they fedex'ed me a new onenext day free of charge. Also got a few gift frmo them too <{POST_SNAPBACK}> That's why I shop newegg exclusively. Aside from usually being cheaper, they are absolutely bulletproof when it comes to returns. They rock so hard. Link to comment Share on other sites More sharing options...
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